KUPA Station
Management tool
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      • « The station is temporarily out of service. »
        • Error 1-1
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        • Error 40-1
        • Error 40-2
        • Error 41-1
        • Error 41-2
        • Error 42-1
        • Error 42-2
        • Error 42-3
      • The water is warm.
      • The water is not sparkling.
      • No flow when dispensing still water.
    • Technical Specifications
  • Changelog
    • 2025.25.1
    • 2025.22.1
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  1. Station: Tools, Resources and Useful Info
  2. Troubleshooting

The water is not sparkling.

Last updated 1 month ago

Troubleshooting Steps

1

CO₂ level

Verify that the CO₂ cylinder is not empty by checking the left-hand pressure gauge.

2

Pressure

Ensure the pressure is set to 4 bar (58 psi) using the upper pressure gauge.

3

Temperature

Check the temperature using the Sensors section.

-> If the temperature is above 50°F / 10°C, refer to Error 40-2.

If the situation is still unresolved at this stage, the following steps explain how to empty the carbonator to start again from the initial state, as if there had never been any water in the station.

4

Maintenance Menu

Open the Maintenance Menu on the station's touchscreen.

5

Cooling Unit

Disconnect the cooling unit cable from the internal socket.

6

Filter Position

Set the filter to the "closed" position.

7

Pressure

Complete a full rotation counterclockwise.

8

Valves Test

Use the “Valve Test” function to dispense sparkling water until only CO₂ comes out.

9

Filter Position

Set the filter to the "open" position.

10

Cooling Unit

Reconnect the cooling unit cable to the internal socket.

11

Cycle

Wait for the pump to complete its cycle (approx. 30-60 seconds).

12

Valves Test

Use the “Valve test” function to dispense a 500 ml beverage of sparkling water.

13

Pressure

Adjust pressure gauge to 4 bar (58 psi) while beverage is being dispensed.

If the issue persists, contact support@kupastation.com.