Error 42-1

This error occurs when no flow rate is detected during the dispensing of still water.

Troubleshooting steps

1

Valves Test

Open the "Tests" section, then perform a 17oz / 500ml still water test.

-> If the water does not flow, proceed to the next step.

-> If the water flows, the issue is with the outlet water meter.

1. Ensure the cable is properly plugged into the board.

2. Replace the faulty water meter.

2

Pumps Test

Open the "Tests" section and test Pump #1.

-> If the flavor is dispensed, proceed to the next step.

-> If the flavor is not dispensed, it is a software issue.

1. Contact [email protected].

3

Temperature

Check the temperature using the Sensors section.

-> If the temperature is above 32°F / 0°C, proceed to the next step.

-> If the temperature is below 32°F / 0°C, refer to Error 40-1.

4

Inlet Valve

Touch the inlet valve to check its temperature.

-> If it is warm or hot, proceed to the next step.

-> If it is cold, the issue is with the valve.

1. Verify the cable is properly connected to the board.

2. Replace the faulty valve.

5

Filter

Ensure the filter is in the "open" position.

6

Water Line Test

Remove the plug, then open the blue line valve.

-> If water does not flow, there is no water at the inlet.

-> If water flows, the issue is with the outlet valve.

1. Verify the cable is properly plugged into the board.

2. Replace the faulty valve.

For further assistance, contact [email protected].